Bruce McCarthy

Defund the Department: How Outcome Teams Are Replacing Functional Silos

A Lesson by Bruce McCarthy (Author, Speaker, Founder, Product Culture)

Proudly supported by

About this Lesson

Companies most often hit a growth plateau -- not because they have run out of opportunity -- but because as they grow they move more slowly. A bigger company needs to operate differently than a startup.

But should you emulate Fortune 500 companies? No, they are moving even slower! Learn from companies that have kept their startup momentum for years like Amazon, Google, Netflix, Wayfair, and Porsche.

These 21st-century behemoths have perfected an outcome team model that focuses people across departments, functions, and skillsets on shared objectives and measurable results. Their methods are being applied to smaller growth companies around the world and they are making an enormous impact on how teams work -- and the results they drive.

We all know silos are bad, but what's the alternative? In this lesson, you'll learn:

  • Why most companies hit a growth plateau much too early
  • How internal service teams slow the whole company down
  • How (ironically) planning and coordination make dependencies worse
  • How to organize teams to results rather than work
  • How to measure the ROI of outcome teams
  • How to provide just enough governance, guidance, and career support
  • How to redefine the role of the manager in the new world

January 27, 2021, 08:00 AM

08:00 AM - 08:30 AM

About The Experts

Bruce McCarthy

Bruce McCarthy

Author, Speaker, Founder, Product Culture

Bruce McCarthy is a serial entrepreneur, author, organizer, and speaker at product, UX, and innovation events around the world.