ProductLed Summit 5 ProductLed Summit 5
Gen Furukawa

Process-Led Retention: The Proactive Approach To Reducing Churn

A Lesson by Gen Furukawa (Co-Founder, Prehook)

Proudly supported by

About this Lesson

Now that your 2020 revenue targets are set in stone, do you nervously wonder how you will actually make that number a reality?

In this talk, you will learn the proactive approach to reducing customer churn and driving more revenue.

This talk is focused on tactical items that you can actually implement in your business ASAP, based on a framework that has been used to save hundreds of thousands of dollars in MRR churn for other high growth SaaS companies.

Customer Retention

January 21, 2020, 12:00 PM

12:00 PM - 01:00 PM

About The Experts

Gen Furukawa

Gen Furukawa

Co-Founder, Prehook

Gen is co-founder of Prehook, a quiz builder that helps Shopify brands increase leads and sales.  He has 10 years of digital marketing experience, in SaaS and ecommerce, most recently leading the marketing at Jungle Scout and Retainable.