ProductLed Summit 5 ProductLed Summit 5

Customer Retention

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Meet our Experts

We've gathered some of the top experts in the field to discuss this topic. With years of experience between them, they're well-equipped to offer invaluable insights and perspectives.

Gen Furukawa

Gen Furukawa

Co-Founder, Prehook

Eric Peters

Eric Peters

Growth Product Manager, HubSpot, Inc.

Craig Zingerline

Craig Zingerline

Founder, Growth Minded

Guy Assedou

Guy Assedou

Director of Product, MobileCause

Michael Ciulla

Michael Ciulla

Founder, Predictable Demand, LLC

Megha Jain

Megha Jain

Digital Marketing Specialist, Fuzia

Yuliya Malysh

Yuliya Malysh

Head of Self Serve business & Growth, Miro

Amaan Nathoo

Amaan Nathoo

Director, Customer Success, Later

Lyla Rozelle

Lyla Rozelle

Retention Marketing Manager, Litmus

Nicole Wojno Smith

Nicole Wojno Smith

Chief Marketing Officer, UserIQ

Connie Yuan

Connie Yuan

Product Manager, Heap

Lessons

How to Personalize your Customer Onboarding to Reduce Churn

July 25, 2019, 04:00 PM
Nicole Wojno Smith

Process-Led Retention: The Proactive Approach To Reducing Churn

January 21, 2020, 12:00 PM
Gen Furukawa

5 Marketing Programs That Will Increase Your Retention (Without Breaking The Bank)

January 21, 2020, 04:00 PM
Lyla Rozelle

Retention strategies for a rapidly-changing business landscape

July 30, 2020, 02:00 PM
Connie Yuan

A Tale of Churn: The only thing that really matters

July 30, 2020, 02:00 PM
Guy Assedou

User Retention: The Game Changer For Growth Strategy

July 30, 2020, 02:00 PM
Megha Jain

Is Your SaaS Sticky? Eliminate Friction and Retain More Customers

July 30, 2020, 02:00 PM
Michael Ciulla

Inside Miro's Product Led Growth

July 30, 2020, 02:00 PM
Yuliya Malysh

Why Retention is the Strongest Lever for Growth, and How Customer Success can Reduce Churn in a Product-led World

July 30, 2020, 02:00 PM
Amaan Nathoo

Retention Metrics That Matter

January 26, 2021, 08:00 AM
Craig Zingerline

How to Build Self-Service Education That Customers Love

January 28, 2021, 08:00 AM
Eric Peters